1. Shipping Areas

We ship auto parts across VIC and Australia Wide using trusted courier partners.

2. Processing Time

Orders are processed within 1–2 business days. Delivery times vary based on your location and courier schedule.

3. Shipping Costs

Shipping costs are calculated at checkout based on weight, size, and destination. Oversized parts (engines, transmissions, axles) may require freight delivery.

4. Tracking Information

Once shipped, you will receive a tracking number via email or SMS. Tracking updates depend on the courier service.

5. Damaged Deliveries

If an item arrives damaged, notify us within 48 hours with photos. We will arrange a replacement or refund as per our return policy.

6. Incorrect Address

Customers are responsible for providing accurate delivery details. Re-delivery or return due to incorrect address may incur additional fees.

7. In-Store Pickup

Local pickup is available from:
16 Blaxland Ave, Thomastown VIC 3074
Pickup hours: Mon–Sat, 9AM–5PM